How do I clear cookies and website data?

  • Sometimes a website can store old cookies and website data, which may make a website display old content, files, graphics and photos. Follow the below steps to clear your cookies and website data to ensure you are always viewing the latest version of The Commons.

    1. Navigate to the Tools dropdown in Internet Explorer and select Internet options.

    Screenshot of Internet Options on Internet Explorer

    2. Select Delete from the pop-up window.

    Screenshot of Delete option in Internet Explorer

    3. Make sure all the boxes are checked in the next pop-up window, then select Delete. 

    Screenshot of Delete option in Internet Explorer

    4. Click Apply and OK in the next pop-up window.

    Screenshot of Apply option in Internet Explorer