+ How To Guide for Registering and Scheduling COVID Tests Through PrimaryBio

• Testing is intended for employees who are not currently sick. Testing helps us identify asymptomatic folks (those who have the illness but are not displaying symptoms). It also helps us get valuable baseline data that we will use to help make decisions around when it is safe to open for in-person learning. If you are experiencing symptoms, please consult your medical provider. 
• Testing is for DPS team members - including charters and community partners that are providing child care.  
• COVID-19 tests are provided completely free of charge to DPS team members. 
• COVID-19 tests are optional for DPS team members including those returning to schools or buildings. Tests are not required for your return to work, however, we strongly encourage you to consider testing. 
• Testing is only available for DPS team members. Family members cannot receive testing.
• Times & Locations: Testing locations and appointments will be available in the registration process. 

Before you schedule your test, make sure you have these items ready:

• Access code: You will use your DPS ID number (this is a 9 digit number. You can find it on your DPS employee ID badge, on your Infor profile (this option is only available on a PC), or at the top of your paystub under “Employee Number”)
• Forgot your password? Visit iforgot.dpsk12.org
• Relevant contact information (such as full name, email address, phone number, and date of birth)
• Demographic information (such as physical address, etc) *Personal and medical information submitted during this process is protected and confidential.
• Insurance information *This test is free to you, but the testing lab will try to seek reimbursement from your insurance carrier. If you do not have insurance, you can still get testing through this service. 
• You can find your insurance information on your insurance card that was issued by your carrier. 
• If you do not have your card, you can login to your insurance portal or call your carrier directly for your insurance information (DPS does not have access to your personal insurance information, you must contact the carrier)
• Aetna
• Aetna Portal
• 855-736-9469.
• Kaiser Permanente
• Kaiser Permanente Portal
• 877-883-6698

Please note: you must schedule an appointment for yourself. You will be asked to sign medical related waivers during the scheduling process and a proxy cannot sign for you. If you are unable to schedule an appointment, please contact hr_connect@dpsk12.org for troubleshooting support.

Before you schedule your test, make sure you have these items ready:

• You will use your DPS ID number or access code. (Your DPS ID is a 9 digit number you can find on your Infor profile. This lookup option is only available on a PC.)
• Relevant contact information (such as full name, email address, phone number, and date of birth)
• Demographic information (such as physical address, etc) *Personal and medical information submitted during this process is protected and confidential.
• Insurance information *This test is free to you, but the testing lab will try to seek reimbursement from your insurance carrier. If you do not have insurance, you can still get testing through this service.

Please note: you must schedule an appointment for yourself. You will be asked to sign medical related waivers during the scheduling process and a proxy cannot sign for you. If you are unable to schedule an appointment, please contact your Portfolio Partner for troubleshooting support.

You will receive a confirmation email after you schedule your appointment (email is sent from PrimaryBio). You can cancel your appointment by selecting the “Cancel Appointment” link in the email. 

If you can’t find your confirmation email, you can login to the PrimaryBio site using your DPS Employee ID number (aka "Access Code"). From there, you can view the details of your appointment or cancel/reschedule.

Most test results will be available in approximately 72 hours. If you have not been contacted within 5 days, please email support@primarybio.com to request an update on your status.

In the event your test results are positive or your test was inconclusive, you will receive a call to the phone number you used to register for the testing from a public health official. Public Health calls your contacts to provide important information, but does not tell them their information came from you.  This outreach protocol complies with state law. You will also receive a call from a medical professional from the COVID Check Colorado (Clinica Colorado) team. Clinica Colorado will contact you by phone (between 8 am and 7 pm), calling you up to three times. If they are unable to make contact with you they will leave a voicemail providing you a call back number to discuss your results. If you have recently been tested, please check your missed calls and voicemails before reporting to work. 

If your test results are negative, you will be notified of your result status via text. No action is needed if your results are negative. 

For additional guidance on what to do while waiting for your test results, please refer to this CDC Resource. 

Use this Decision Tree to help you determine next steps.

If you receive a positive test for COVID-19, please follow these instructions to ensure the health and safety of you and your co-workers. 

1. Step1: Do not report to the worksite. A COVID-19 diagnosis means you should isolate immediately.
2. Step 2: Contact (by phone or computer) your manager to inform them you have tested positive for COVID-19 and cannot report to the worksite. 
3. Step 3: Discuss with your manager which DPS employees you have been in close contact with in the time period of 48 hours before they were tested or started showing symptoms through the current date (CDC Resource). This conversation will assist your manager in identifying who needs to be notified to quarantine. Your manager will keep your identity confidential when communicating with other employees. 
4. Step 4: Discuss with your manager if working remotely is an option and if you are feeling well enough to do so. 
5. Step 5: If you are feeling ill, or are otherwise unable to work remotely, please submit a request for leave. Steps for completing a leave of absence: 
   1. You can request a Leave through TruePay. Use this How To Guide to submit your request. We recommend using a computer to submit your request as mobile devices have been found to be unsuccessful. 
   2. Please Note: You will select Emergency Leave on the TruePay site. This is the COVID related leave option.
   3. Questions? Call 720-423-3092 or email LeaveofAbsence@dpsk12.org.
   4. For further information see COVID-19 Screening and COVID-19 Test Decision Tree.pdf
6. Step 6: When is it ok to return to work? After a Positive COVID-19 Test you can return to work when you have: 
   1. No fever for 24 hours without medicine, AND
   2. Other symptoms have improved, AND
   3. At least 10 days have passed since symptoms first appeared or since the date of the test (if asymptomatic).
      • Please Note: For employees who test positive for COVID-19, a negative test is not required to return to work. After following isolation protocols listed above, an employee can return to work and should not have repeated COVID-19 testing unless advised by their medical provider.
        Why is a negative test result not needed? Data to date show that a person who has had and recovered from COVID-19 may have low levels of virus in their bodies for up to 3 months after diagnosis. This means that if the person who has recovered from COVID-19 is retested within 3 months of initial infection, they may continue to have a positive test result, even though they are not spreading COVID-19.

If you receive an "inconclusive" test result for COVID-19, please follow the same instructions you would for a positive test. Your COVID-19 test will need to be repeated and you should follow steps for a positive case until you have a negative retest.