Operations 

Creating Safe, Supportive Learning Environments Across DPS

The Department of Climate and Safety (DoCS) plays a critical role in fostering secure, inclusive, and resilient school communities across Denver Public Schools. Our Operations team—comprising Dispatch, Patrol Officers, Training, and Investigations—works collaboratively to ensure every student, staff member, and school site is supported with swift response, ongoing prevention, and compassionate care.

Dispatch

Your First Point of Contact for School Safety

Our School Safety Dispatch Center operates around the clock, serving as the nerve center for safety-related communication throughout the district. Staffed by trained professionals, our dispatchers respond to urgent calls, coordinate real-time school site support, and maintain open lines of communication with school leaders and emergency responders.

• 24/7 coverage for all DPS sites

• Direct communication with patrol teams and leadership

• Critical incident support and coordination

Patrol Officers

Visible Presence, Real-Time Response

Our School Patrol Officers serve as first responders and trusted partners on campuses. Through proactive patrols, daily check-ins, and strategic visibility, they help deter threats, address concerns quickly, and build rapport with students and staff. Their presence reinforces a sense of safety while emphasizing approachability and community connection.

• Assigned patrols by region for quicker response

• Relationship-based engagement with schools

• Support during drills, lockdowns, and special events

Investigations

Ensuring Safety Through Responsive Work

The Investigations Unit within the Department of Climate and Safety plays a central role in supporting safe learning environments across Denver Public Schools. The team is responsible for conducting thorough investigations into incidents that impact students, staff, and school communities—ranging from behavioral threats and accidents to serious criminal activity.

Working closely with internal departments such as Legal Counsel, Risk Management, and Human Resources, the unit manages cases involving injuries, misconduct, harassment, and abuse. Externally, investigators coordinate with law enforcement agencies across the Denver metro area, including Denver PD, Aurora PD, Englewood PD, and surrounding sheriff’s offices, ensuring strong regional collaboration.

Training

Preparing Our Team to Support Students and Staff Safely and Effectively

Training is central to the success of our mission. From onboarding new safety officers to providing ongoing development for all staff, our training team ensures that every member of the department is equipped to handle school-specific challenges with professionalism, empathy, and care.

• De-escalation and trauma-informed training

• Scenario-based drills including lockdowns and evacuations

• Collaboration with school leaders for site-specific needs