MySchoolBucks Resources
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About
Denver Public Schools and MySchoolBucks have partnered to offer a secure online tool for families to pay anytime, anywhere for:
- Early childhood education
- Student meals
- Student fees, including lab and athletic costs
- Plus much more!
Resources
Here, you'll find useful resources and links to access MySchoolBucks, training, guidelines, job aids, QRGs, marketing and support resources to help you navigate MySchoolBucks.
Content Accordion
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Training
Completion of E-learning courses are required before access will be granted for specific roles within MySchoolBucks as listed below:
MySchoolBucks Role
E-Learning Course Name/Link
Business Administrator Role
MSB for Business Admin
Cashiering/Store Clerk Role
MySchoolBucks Learning Labs:
MSB Learning Labs are open sessions provided for employees working in MSB to use as work labs, have questions answered, and obtain specific help in working within the MSB system. These sessions do not replace required E-learning training, and are most beneficial to attend after completing the training and receiving access. In FY24, the Learning Labs will be virtual through GoogleMeets on the dates listed below. To schedule a time to meet one-to-one on one of those dates, and between those hours, please submit the MSB Learning Lab Google Form. You will receive a GoogleMeets invitation to confirm your appointment. The full FY24 Lab Date schedule is below.
- August 11th from 9 a.m.-3 p.m.
- August 25th from 9 a.m.-3 p.m.
- September 8th from 9 a.m.-3 p.m.
- September 22nd from 9 a.m.-3 p.m.
- October 6th from 9 a.m.-3 p.m.
- October 20th from 9 a.m.-3 p.m
- November 3rd from 9 a.m.-3 p.m
- November 17th from 9 a.m.-3 p.m
- December 1st from 9 a.m. to 3 p.m.
- December 15th from 9 a.m. to 3 p.m.
- January 12th from 9 a.m. to 3 p.m.
- January 26th from 9 a.m. to 3 p.m.
- February 9th from 9 a.m. to 3 p.m.
- February 23rd from 9 a.m. to 3 p.m.
- March 8th from 9 a.m. to 3 p.m.
- March 22nd from 9 a.m. to 3 p.m.
- April 5th from 9 a.m. to 3 p.m.
- April 19th from 9 a.m. to 3 p.m.
- May 3rd from 9 a.m. to 3 p.m.
- May 17th from 9 a.m. to 3 p.m.
- May 31st from 9 a.m. to 3 p.m.
- June 14th from 9 a.m. to 3 p.m.
MySchoolBucks Training Presentations:
Office Support Summit--MSB Refresher (August 2019)
MSB Mini Training--Daily Deposit and Reconciliation (September 2019)
MSB Mini Training--Reporting Options (October 2019)
MSB Mini Training--Product Options and Web Forms (November 2019)
MSB Overview for Financial Services Staff Members (December 2019)
Full MSB Training (February 2020)
MSB Mini Training--Invoicing (May 2020)
Office Support Summit--MSB Invoicing Refresher (July 2020)
Office Support Summit--MSB Reporting Options (July 2020)
Office Support Summit--MSB Basics (August 2021)
Office Support Summit--MSB Invoicing Refresher (August 2021)
Office Support Summit--SAF GL Account Structure and Reporting Options (August 2022)
MySchoolBucks Training Videos:
SAF GL Account Structure and Reporting Options (August 2022) OSS Presentation
Creating Products in MSB--Field Trip Example
Creating Products in MSB--Fundraiser Example
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MySchoolBucks Access
System Access Requirements:
Upon completion of the E-learning course, access must be requested with submittal of the MSB Access Request Form. Supervisor approval for access is required and the form must be submitted to dotshelp@dpsk12.org by the direct supervisor/manager of employee for whom access is requested.
MySchoolBucks Access Links:
- When accessing MySchoolBucks for the first time, launch a browser and enter the following SSO URL or use this link: https://www.myschoolbucks.com/ver2/keysso?kc_idp_hint=DPS. Enter your DPS username and password. Press enter or click the “login” button.
- Once you have successfully signed into the system using the link in step 1, you are able to access the system directly via: myschoolbucks.com.
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Support
MSB Support Guide
If you have a question but aren't sure who to contact, check the MSB Support Guide for Schools.
Business Process Support
If you have business process questions, please contact the MSB Mailbox MySchoolBucks@dpsk12.org. Please include your school/department name in the subject line and copy the MSB Rep: Linda DeRose.
MySchoolBucks Technical Support
If you have technical, system functionality or MySchoolBucks hardware questions, contact Heartland School Solutions Support Services at 800-803-6755
or adminsupport@myschoolbucks.com.
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Forms, Guidelines, & Job Aids
New School Year & Registration Support Documents
Getting Started in MSB
- Login & Navigation in MSB - Q.SA.001 (v031122)
- Linking Virtual Students in MSB - Q.SA.018 (v032422)
- Store Information Updates in MSB - Q.SA.002 (V032422)
- Guiding Questions: Product or Invoice
Products and Related MSB Applications
- MSB Product Basics (v031522)
- Creating Products in MSB - Q.SA.003 (v032422)
- Editing and Managing Products in MSB - Q.SA.004 (v032522)
- Graphics Uploads Guidelines in MSB - Q.SA.005 (v032522)
- Setting Product Approval to Manage Fulfillment - Q.SA.021
- Variable Priced Products in MSB - Q.SA.022
- Web Forms in MSB - Q.SA.006
- MSB Product Sharing (v092222)
- MSB Product Add-on (v083023) NEW
Invoices and Related MSB Applications
- MSB Invoice Template Basics
- Invoice Set Up - Template Creation - Q.SA.007
- MSB Managing Invoices Basics
- Managing Invoices - Q.SA.009
- Managing Student Groups in MSB & IC - Q.SA.008
- SOA (Statement of Account) Modification (v08/08/22)
- Senior Fees Process (v040424) NEW
Receipting & Refunds
- MSB Anywhere App (Installation and Setup)
- Classroom Receipt Record
- Misc Collections Form Required to support deposits with large amount of cash.
- Ticket Sales Report Form
- Refund Process - Q.SA.010
- Accounts Payable Check Request Form
Daily SAF Deposits: MSB Reconciliation and Reporting
- Daily Deposits (MSB Student Activity Fund) Smartsheet Form
- Daily Cash Reconciliation and Reporting Process- Q.SA.013 (FY24)
- Reports in MSB - Q.SA.014
- SAF Balance Report - Oracle SAF Custom Report Navigation Guide
- SAF Category Balance Report - Supplemental Steps
- Deposits and Daily Reconciliation Basics (overview) (v08/15/22)
Cash Fund/Petty Cash
PROCESS
- MSB Cash Fund (Petty Cash_OTE) Process Flow Chart (FY24)
- MSB Cash Fund (Petty Cash_OTE) Process (FY24)
SMARTSHEET FORMS
- MSB Cash Fund Request Smartsheet Form (Petty Cash)
- MSB Cash Fund Request Smartsheet Form– One Time Event (Change Drawer, & Student Travel)
- MSB Cash Fund Reconciliation and/or Replenishment Smartsheet Form
- MSB Cash Fund Deposit Smartsheet Form (DO NOT USE FOR DAILY SAF/MSB DEPOSITS)
FORMS
- MSB Cash Fund Petty Cash Log Template
- MSB Cash Fund Reconciliation Form – for Deposits/Receipts, Replenishments
- Cash Fund Reconciliation - Missing Receipt FORM
- STUDENT TRAVEL - Cash Fund Request FORM
- STUDENT TRAVEL - Per Diem FORM
ACH Payments
Corporations and donors may wish to make a payment via ACH (direct deposit) rather than send a paper check or use MSB to provide payment to the school/department. In these cases, the school bookkeeper can submit the ACH set-up request using the ACH Request Smartsheet form.
- The requirements are: the amount is =/+$5000.00 (for each payment) and is not a GRANT.
- Accounts Receivable (AR) will process the request. You will receive an email with confirmation that it has been set up, or with any questions, further clarification, or information needed.
- Do not share the District EIN or bank account with a company prior to following the process.
MSB Equipment (Heartland)
- MSB Equipment (Hardware) Order Form (card reader(s) and other MSB equipment) Complete the order form. If you place an order for a card reader or for paper you will receive an invoice from Heartland and can follow the instructions on the invoice to pay with your PCard. If you order items that require a PO, you can place the order at the same link and will receive a price quote. Use the price quote to create the PO in Oracle. Once you receive the invoice from Heartland, add the PO number and send the invoice to Accounts Payable (AP) for payment.
Banking Supplies
- Banking Supplies (deposit slips, deposit bags, bank stamps) - To place an order, please submit a request in the SAF Bank Supply Order Smartsheet.
- You must provide a Checks Wholesale Payment Authorization Form with your Purchasing Card (P-Card) information. Download the payment form in PDF and complete all sections except for ACH Payments, sign it, and scan and attach it to the Smartsheet entry. Do not fill it out online as it loses the formatting. If the Payment Authorization Form is not attached, your order will not be processed.
- The SAF team will fill out the order details (invoice number and amount). You will be notified with the date that your order is placed. Please allow 10 business days for your order to arrive once the order has been placed.
- If you have any questions about your order, please comment on your Smartsheet submission or send an email to MySchoolBucks@dpsk12.org.
SAF Deposit Pick-up/Armored Car Service
- SAF Deposit Pick-up Armored Knights is the armored car service vendor for DPS. SAF deposit pick-ups can be on an 'as needed' basis. You can submit a request for a one time pickup (if you are not already on a bi-weekly pickup), using the Armored Car Pickup Request (Smartsheet). You will receive an email confirmation when the pickup is scheduled.
- The driver pickup window is 7:30 - 3:30. Please have someone available during that time.
- Do not send SAF deposits with your lunchroom pickup.
- For all deposit pickups, have your deposits fully prepared and sealed in a bank deposit bag (no envelopes or zip-lock bags) and available to hand over to the driver. The driver has little to no time to wait while the bookkeeper or the deposit(s) is looked for. Thank you for your consideration.
- IMPORTANT DEADLINES: Bi-Weekly pickups - The week of May 27, 2024 will be the last week for the scheduled pickups. Ater that you may request a deposit pickup using the SAF Deposit Pick-up Request Smartsheet (above). One-time Pickups will end Friday, June 28, 2024. Make your request prior to that week to get on the schedule. In Person - You can still make deposits at a JPM/Chase branch. ALL MONEY MUST BE DEPOSITED and RECONCILED prior to your leaving for the summer, or June 28 whichever comes first.
- Login & Navigation in MSB - Q.SA.001 (v031122)
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MSB Communications - Newsletters and Updates
General Communications and Newsletters
FY24
MSB Newsletter--July 2023 Welcome Back!
MSB Newsletter--September 2023 Fall
MSB Newsletter--April 2024 Spring
FY23
MSB Newsletter--July 2022 Welcome Back!
MSB Newsletter--September 2022 Fall
MSB Newsletter--March 2023 Spring
Conversion to Oracle Information
MSB, SAF, and Oracle Updates #1 (4/7/22)
MSB, SAF, and Oracle Updates #2 (5/11/22)
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School Marketing
Communications Channels
Use the following templates to share news about MySchoolBucks on your school's communications channels.
- Letter to Families
- School Newsletter Submission or Homepage News Item
- School Website Language Recommendations
- Social Media Posts
Logos and Images
MySchoolBucks Fliers
- MySchoolBucks Flyer for Schools
- MySchoolBucks All Fees Flyer for Schools
- MySchoolBucks All Fees Flyer for Schools - Spanish
- Other Languages - Coming Soon!
- MySchoolBucks Food Services Flyer
- MySchoolBucks Food Services Flyer
- MySchoolBucks Food Services Flyer - Spanish
- Other Languages - Coming Soon!
- MySchoolBucks Tuition Flyer
- MySchoolBucks Tuition Flyer
- MySchoolBucks Tuition Flyer - Spanish
- Other Languages - Coming Soon!
CONTACT
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Financial Services
1860 Lincoln Street
Denver, CO 80203Business Process and Accounting Support
MySchoolBucks Technical Support
Heartland School Solutions Support Services
800-803-6755
adminsupport@myschoolbucks.com