Children line up to board the school bus

  • What happens if I move?

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    If your address changes during the summer, it’s best to wait to change your address until your school is open. This helps ensure that the school has your accurate and complete records. If you have an urgent need to change your address on file during the summer when your school is closed, please send an email with proof of your new address to schoolchoice@dpsk12.org. Address changes can only be made if the appropriate proof of address is submitted. Once your address is updated in our systems, the Transportation team may take up to 10 days to adjust routing and stops accordingly.
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  • What happens if my student switches schools?

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    Once a student enrolled in a new school, families should log in to the Parent Portal to find out if transportation services are being offered to their student. You will need to opt-in if the student will be utilizing their eligibility. If no bus information is available on the Parent Portal, this may mean the student is not eligible. Families can file an Exception Request to see if the Routing Department can accommodate the student. You can find more information on that here. You can also email questions to transportation@dpsk12.org.
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  • How often can I change my opt-in selection?

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    During June and early July, routes are being planned and changes cannot be made. Otherwise, families can adjust their Opt-In selection throughout the year as often as necessary.
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  • What if my student is not eligible for transportation?

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    If your student is not eligible for transportation, yet you would still like them to ride the bus, you can file an Exception Request to see if the Routing Department can accommodate the student. Families can complete and submit an Exception Request via the Parent Portal. You can learn more about that process here.
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  • If my student receives transportation for special education, do I need to opt-in?

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    No, if your student receives transportation for special education, you do not need to opt-in, as it is the default option for such students.
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  • About the new program

    Making sure our students get access to safe and reliable transportation is a priority for Transportation Services. Getting accurate data on how many students utilize their eligibility to ride the bus will help us plan routes more efficiently, helping reduce delays and improve service. This program is designed to gather data from families on which students will use, or not use, their transportation eligibility. Click here to learn more.

  • What families need to do

    • Log into the Parent Portal
    • Navigate to the Transportation page, where you’ll find Opt-In Program form
    • The default for all students is set to “Opt-Out.” If you’d like your student to utilize their transportation eligibility, please switch the toggle to “Opt-In”
    • Remember to click the “submit” button to save your request
    • Email your questions to Transportation@dpsk12.org