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    Why Duo

    What is Duo?

    Duo is a Multi-Factor Authentication (MFA) tool that significantly increases the security of your login by combining something that you know (your password) with something physical that only you possess (such as a smartphone). Currently, Duo protects Employee Space, Manager Space, District Training Registration, the internal Job Board, and GlobalProtect VPN.

    See how it works:  Duo Authentication Video

  • Employee Self Service Enrollment

    If you have not already done so, you will be prompted to enroll with Duo when you attempt to log into one of DPS’ protected systems such as Employee Space, Manager Space, District Training Enrollment, and the internal job board. Simply follow the prompts on the login screen to enroll. Once you have enrolled, Duo will send you an authentication request each time you access a protected DPS system.

    For step-by-step instructions on this enrollment process, see the guides below: 

    Don't forget: To access these guides you will need to login with your DPS Google Account. 

    English: Guide - Enrollment Guide - Infor/Lawson Users

    Spanish: Guide - Autenticación de doble factor para usuarios de Infor/Lawson

  • VPN User Enrollment

    VPN users must install the Duo Mobile app on their smartphone and enroll in Duo Push to continue to use their DPS GlobalProtect VPN.

    For a step by step guide to enroll in Duo and install the Duo Mobile App, see Guide - Duo Security - Self Enrollment - VPN Users.

    Don't forget: To access This guide you will need to login with your DPS Google Account. 

    The Duo Mobile App and Your Smartphone: 

    Your smartphone makes the ideal device for Multi-Factor Authentication as you are likely to have it in your possession at all times. The Duo Mobile app serves as a unique key when accessing DPS resources specific to you just like your DPS badge when accessing DPS buildings. 


    Have more questions? See Duo Push - Frequently Asked Questions.

  • The Duo Mobile App

    Your smartphone makes the ideal device for Multi-Factor Authentication as you are likely to have it in your possession at all times. The Duo Mobile app serves as a unique key when accessing DPS resources specific to you just like your DPS badge when accessing DPS buildings. Most users agree the Duo Mobile app on your personal cell phone is the most secure and convenient method of Multi-Factor Authentication.


    Have more questions? See Duo Push - Frequently Asked Questions.

    How Duo Mobile App Interacts with Your Smartphone

    Duo is a trusted Cisco product. Cisco is one of the largest security corporations in the United States. They keep the minimum amount of information to ensure that it is only your unique phone logging into DPS protected systems.

    Your Camera

    Duo Mobile only accesses your camera when scanning a QR code during enrollment/activation. If your camera is not working, or you do not feel comfortable allowing access to your camera, you can select “Email me an activation link instead”. 

    VPN and Employee Self Service Login 

    The Duo Mobile app only interacts with Duo.com when you are logging into important DPS applications such as GlobalProtect VPN and Employee Space. 

    Security Issues

    Duo will identify and inform you of potential security issues on your device. This will not restrict your access and you choose whether or not to address the identified issues on your device. 

  • Troubleshooting and Account Settings

    Duo Security has a robust self-service knowledge base at help.duo.com so you can search and troubleshoot most issues. We have listed some of the most common below. 

    Device Troubleshooting

    iOS/iPhone

    Android

    Account Settings

    Add a New Device

    Additional Assistance

    If your device is lost or stolen, your enrollment link has expired, or you have other issues with Duo Security, please call the DoTS Service Desk at 720-423-3888.

CONTACT


  • Department of Technology Services (DoTS)
    Emily Griffith Campus
    1860 Lincoln St., 7th Floor
    Denver, CO 80203


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